Author Topic: Problems with iTunes connect  (Read 322 times)

NarniaWeb

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Problems with iTunes connect
« on: September 10, 2018, 07:02:18 pm »
I have a new podcast I would like to submit to iTunes. But I can't even get past step #1.

Everyone seems to say I should start by logging into iTunes Connect: https://itunesconnect.apple.com/

But this has been leading me in a circle...

1) I log-in with my Apple ID
2) I click "Podcasts"
3) Brings me back to log-in screen.
4) I click "Podcasts"
5) Repeat... ... ...

Recently, I tried again and instead got a generic "can't load page" from my browser. Tried many times.

I have tried multiple Apple IDs, multiple devices, multiple locations, and multiple times of day. Still no luck.

Any suggestions? Thanks!

Shawn Thorpe

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Re: Problems with iTunes connect
« Reply #1 on: September 10, 2018, 11:21:47 pm »
You need to sign into the iTunes Store using your preferred Apple ID and acknowledge Apple's terms of service.

You can do this either thru the iTunes app on an iOS device or thru the desktop iTunes application on a Mac or Windows computer.

NarniaWeb

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Re: Problems with iTunes connect
« Reply #2 on: September 12, 2018, 08:45:15 pm »
Thank you!!  :)

Shawn Thorpe

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Re: Problems with iTunes connect
« Reply #3 on: September 12, 2018, 10:33:32 pm »
You're welcome! I hope that solution works for you. If you continue to have trouble logging in, reach Apple Support by clicking the Contact Us link at the bottom of this page:
http://itunespartner.apple.com/en/podcasts/overview

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