Author Topic: iTunes Connect - Can’t parse your feed - Don't know why  (Read 245 times)

Belal Khan

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iTunes Connect - Can’t parse your feed - Don't know why
« on: February 07, 2018, 12:16:40 pm »
When trying to submit the feed to iTunes on iTunes Connect I get the following: "Can’t parse your feed."

URL:
http://belalkhan.com/podcast/feed/podcast/

Status:
Failed Validation

I'm not sure why it's not working. When I paste the feed URL into the browser, it seems like there's feed data there, but it's simply not validating.

Any help would be appreciated!

Belal Khan

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Re: iTunes Connect - Can’t parse your feed - Don't know why
« Reply #1 on: February 07, 2018, 01:30:11 pm »
weird...

it's seems fine now.

Shawn Thorpe

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Re: iTunes Connect - Can’t parse your feed - Don't know why
« Reply #2 on: February 07, 2018, 05:13:41 pm »
Glad it's working now.

We've been seeing some odd behavior from Podcasts Connect like this lately. There's no real explanation for it except to say that Apple is most likely doing work on the backend of the system.

Ju

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Re: iTunes Connect - Can’t parse your feed - Don't know why
« Reply #3 on: February 10, 2018, 12:27:17 pm »
I am having the same issue. Please assist me. here is my feed:  https://isalutesound.com/nepodcast/feed/podcast/

Shawn Thorpe

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Re: iTunes Connect - Can’t parse your feed - Don't know why
« Reply #4 on: February 10, 2018, 03:39:36 pm »
Ju - your podcast RSS feed URL is coming up as CSS instead of XML. Are you using any security or "coming soon" plugins that might be cutting off access to the feed URL? If so, you'll need to turn those off.

Ju

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Re: iTunes Connect - Can’t parse your feed - Don't know why
« Reply #5 on: February 10, 2018, 05:50:30 pm »
Shawn, I am using a Coming Soon Page. Do I need to get rid of it? If so, I will.

Ju

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Re: iTunes Connect - Can’t parse your feed - Don't know why
« Reply #6 on: February 10, 2018, 09:05:58 pm »
I did cut it off but I am still not seeing an updated episode of the podcast. I even deleted the post and redid it. I'm pretty savvy at this but I am stuck.

Shawn Thorpe

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Re: iTunes Connect - Can’t parse your feed - Don't know why
« Reply #7 on: February 11, 2018, 12:36:59 pm »
Your podcast RSS feed is now accessible to me when I load it in Google Chrome. I also ran the ran the feed thru CastFeedValidator and it validated without any trouble. I think you're OK now.