Author Topic: Replacing Media File  (Read 337 times)

Ali Bandari

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Replacing Media File
« on: July 26, 2017, 04:24:22 am »
Had to replace a file for one of my old episodes as the episode stopped showing in ITuens listing altogether, despite being listed in Blubrry. Had to upgrade my plan twice to make room for multiple uploads of the file. Still no luck. I keep receiving an error that reads the file cannot be replaced because it must have the same extension, which it obviously does.

Very annoying, specially because I had to pay twice to upgrade my plan but even that did not solve my problem.

Shawn Thorpe

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Re: Replacing Media File
« Reply #1 on: July 26, 2017, 06:51:52 pm »
Please go here:
https://www.blubrry.com/contact/
Click the Select link underneath All Other Inquiries and choose Technical Support. Fill out the form with your questions and someone will get back to you with assistance.