Author Topic: Won't Refresh Listing due to RSS Feed Errors  (Read 413 times)

Michael Henson

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Won't Refresh Listing due to RSS Feed Errors
« on: September 08, 2018, 05:29:22 pm »
So not all of my episodes are showing up in the Directory Listing(the last one is May 24). 
I tried to Refresh the listing but I have errors in my RSS feed.
"An error occurred processing your feed: http://trinityhpastor.org/feed/podcast/"
I tried "Diagnosing Feed and/or Player Issues" at Blubrry.com but can't figure it out.
Deactivated all plug-ins.
Changed the theme.
Still can't get it to work.
MDH

The Program Settings page actually has duplicates:

Program Settings for Trinity's Pastor Writes
     Program Listing SettingsProgram Listing Settings
          Update your Blubrry listing and settings.
     Refresh Program ListingRefresh Program Listing
           Manually refresh your Blubrry listing.
     Program SettingsProgram Listing Settings
           Update your Blubrry listing and settings.
     Refresh Program ListingRefresh Program Listing
           Manually refresh your Blubrry listing (pulls your latest information and artwork from your RSS feed).


Michael Henson

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Re: Won't Refresh Listing due to RSS Feed Errors
« Reply #1 on: September 08, 2018, 05:54:56 pm »
Adding to my own post.
The Google Play Music podcast has Aug 1 as the last episode.
I tunes has May 24 (same as Blubrry listing)
There have been 3 more posts on 8/14, 8/19 and 8/31.
MDH

Shawn Thorpe

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Re: Won't Refresh Listing due to RSS Feed Errors
« Reply #2 on: September 09, 2018, 06:22:09 pm »
When I try to load your podcast feed URL here:
http://trinityhpastor.org/feed/podcast/

It comes up as a blank page. There may be a plugin or theme conflict causing the feed to not display correctly. More information on how to diagnose that here:
https://create.blubrry.com/resources/powerpress/using-powerpress/diagnosing-feed-andor-player-issues-with-powerpress/

Michael Henson

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Re: Won't Refresh Listing due to RSS Feed Errors
« Reply #3 on: September 09, 2018, 10:36:30 pm »
Yes, I was following that page.  At least I:
--disabled all plug-ins
--changed the theme.
--I tried deactivating the Blue Brry Power Press
--I tried Fix my RSS Feed plug in

However I don't know how to delete the plug-in folder, since I am using WordPress.com through a browser.  Can I even do that?

"Missing or corrupt file in the powerpress plugin folder. – Delete the powerpress folder, then re-install PowerPress from the WordPress  > plugins menu."

MDH

Shawn Thorpe

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Re: Won't Refresh Listing due to RSS Feed Errors
« Reply #4 on: September 10, 2018, 01:11:43 am »
You can usually only do that when you have FTP access to your site's plugin folder, which you probably can't do with wordpress .com. Your best bet at this point would be to contact wordpress .com support for help.

Michael Henson

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Re: Won't Refresh Listing due to RSS Feed Errors
« Reply #5 on: September 12, 2018, 06:24:10 pm »
Needed Mal-ware removal.
.bt file in wp-content.   wp-config.php has been affected.
MDH

Shawn Thorpe

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Re: Won't Refresh Listing due to RSS Feed Errors
« Reply #6 on: September 12, 2018, 10:52:00 pm »
Where are you getting the malware message? Again, if the site is hosted on wordpress .com, this is something their support staff will need to help you with.

Michael Henson

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Re: Won't Refresh Listing due to RSS Feed Errors
« Reply #7 on: September 13, 2018, 08:55:02 am »
Sorry I wasn't clear.
I have a managed Wordpress with GoDaddy.  Their security service cleaned it up.
I suspected it after using "Health Check and Troubleshooting" plugin.
thanks for the help.

Shawn Thorpe

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Re: Won't Refresh Listing due to RSS Feed Errors
« Reply #8 on: September 13, 2018, 10:00:10 pm »
OK, thanks for the clarification.

Do you need any further assistance with your podcast feed?

Michael Henson

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Re: Won't Refresh Listing due to RSS Feed Errors
« Reply #9 on: September 14, 2018, 10:04:11 am »
No, thanks.

Shawn Thorpe

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Re: Won't Refresh Listing due to RSS Feed Errors
« Reply #10 on: September 15, 2018, 01:16:36 pm »
OK, thanks.

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