Author Topic: No longer getting email with daily stats report  (Read 786 times)

Jeffrey E Lackey

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No longer getting email with daily stats report
« on: July 01, 2016, 09:02:15 am »
Every day I get an email report with my daily stats. The last few days I have no longer received this report. When I went to the settings page and checked my email, it was still correct and it was still set to send the daily report. I clicked the box to send a test report, and got this error:

SMTP Error: Could not connect to SMTP host.

Looks like an issue on the Blubrry side? Could someone from Blubrry please check on this?

Thanks

mgdell

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Re: No longer getting email with daily stats report
« Reply #1 on: July 01, 2016, 09:24:24 am »
We are aware of the problem and are working on it.  No timeline of when it will be fixed, but in the mean time you can look at your stats at the blubrry.com site > podcaster dashboard > media statistics.

-Mike

Jeffrey E Lackey

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Re: No longer getting email with daily stats report
« Reply #2 on: July 01, 2016, 09:53:47 am »
Thanks Mike. Not a critical issue, as you noted stats are still available on the stats page (which I go to every day anyway for detailed info - sure would like a "City" downloads info page, they only stats area where Libsyn has an edge.)

Thanks