Author Topic: "You are not authorized to access this area" issue  (Read 936 times)

Matthew Sharpe

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"You are not authorized to access this area" issue
« on: January 25, 2016, 03:04:10 pm »
I am trying to connect my plugin to the free statistics to try it out before purchasing the more extensive package.

I created an account and added the feed but it didn't show up at all in my account when I go to the dashboard (and I can't re add it because it says that the feed "already exists on this site."

When I tried to login to the account via the plugin to connect it says "You are not authorized to access this area."

Any idea what I need to do in order to get the statistics setup for my account?

Shawn Thorpe

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Re: "You are not authorized to access this area" issue
« Reply #1 on: January 25, 2016, 07:51:25 pm »
What is the name of the program in the Blubrry directory you're trying to add statistics to?

Matthew Sharpe

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Re: "You are not authorized to access this area" issue
« Reply #2 on: February 03, 2016, 03:39:10 pm »

Shawn Thorpe

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Re: "You are not authorized to access this area" issue
« Reply #3 on: February 03, 2016, 09:13:41 pm »
Matthew - if you have already created a Blubrry account, please e-mail me: shawn.thorp@rawvoice.com with the e-mail address you used when you created account.

Matthew Sharpe

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Re: "You are not authorized to access this area" issue
« Reply #4 on: February 08, 2016, 02:47:04 pm »
Shawn...I emailed you with the contact name and email but that person never heard back from you. Did you connect with her?

Shawn Thorpe

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Re: "You are not authorized to access this area" issue
« Reply #5 on: February 08, 2016, 05:22:37 pm »
Sorry, Matthew. Autocorrect likes to "fix" my e-mail address here and I didn't catch it. The correct address is:  shawn.thorpe@rawvoice.com

Matthew Sharpe

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Re: "You are not authorized to access this area" issue
« Reply #6 on: February 12, 2016, 06:26:02 pm »
Shawn,

I will send it again. Thanks!