Blubrry Podcasting Community Forum

Hey Blubrry => Help Me Out => Topic started by: Chris Yates on July 27, 2018, 02:21:38 pm

Title: Artwork Not Appearing?
Post by: Chris Yates on July 27, 2018, 02:21:38 pm
Can anyone help me with my artwork not appearing on my media?

I've basically added a link to the artwork that is 3000x3000px but no joy.

*UPDATE* Okay so I see that the iTunes artwork is not used for the player in Blubrry but instead needs the ID3 tags which I've added but still no luck. I also saved my original image as png and it was a big file and read that it's best to save as jpg which I've done and re-uploaded, it's now under 1MB.

Still no luck though....

Any tips at all?
Thanks
Title: Re: Artwork Not Appearing?
Post by: Shawn Thorpe on July 27, 2018, 04:58:23 pm
If you're talking about the Blubrry Audio Player that's available to media hosting customers, please respond with:
*The name of your show as it appears on your Blubrry account
*Your podcast RSS feed URL

And I'll check some settings on your account. If you're talking about a different media player, please respond with a URL to a page where the media player isn't displaying correctly so we can take a closer look.
Title: Re: Artwork Not Appearing?
Post by: Chris Yates on July 27, 2018, 05:20:32 pm
Thanks for your help Shawn, I'm new to the whole podcasting lark!

Show name: TechLife1 Unscripted - Apple Related Chat
Link: https://www.blubrry.com/techlife1/
RSS Feed URL I think: https://www.techlife1.com/feed/podcast/
Title: Re: Artwork Not Appearing?
Post by: Shawn Thorpe on July 28, 2018, 12:40:09 pm
I added the source feed URL to your show's directory listing settings. It may take up to 24 hours for the artwork to show up in the audio player, but it should get there.
Title: Re: Artwork Not Appearing?
Post by: Chris Yates on July 28, 2018, 02:56:48 pm
Thanks Shawn, that seems to be working fine now. Many thanks for your help.
Title: Re: Artwork Not Appearing?
Post by: Shawn Thorpe on July 30, 2018, 01:10:07 pm
Glad to see that worked for you!

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