Blubrry Podcasting Community Forum
Hey Blubrry => Blubrry PowerPress WordPress Plugin => Topic started by: Shane V on July 26, 2018, 09:44:58 pm
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I'm trying to add Podtrac stats tracking in order to help audit our numbers. I've added the redirect URL into URL 2 (http://dts.podtrac.com/redirect.mp3/).
I've since published a new episode, and I don't see that redirect anywhere in the RSS <enclosure> tags, and Podtrac isn't gathering our stats. I feel like I must be missing a setting somewhere, or perhaps I don't understand the intended behavior, but I'm trying to follow Podtrac's instructions. Looks like I have PowerPress 6.2.2 and WordPress 4.9.7.
Would appreciate any help in troubleshooting this or explaining the expected behavior, because I'm stumped.
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Please post a link to the podcast feed you need help with so we can take a closer look at what's going on.
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The RSS is: http://www.totalpartythrillcast.com/feed/podcast/
Thanks!
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I looked at the feed and confirmed that the Podtrac stats redirect URL isn't there. If you're using any caching plugins/services, clear them, as they may be "holding on" to an older version of the feed.
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What’s an example of such a service?
As far as I know, the only things I have installed via WordPress are PowerPress and some visual tools (themes, sliders, etc) that don’t interact with RSS.
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Take a screenshot of the stats redirect settings in your Services & Stats tab so I can see what that looks like. This forum doesn't have image uploading capabilities so you'll need to put it on a file-sharing service like Dropbox, etc. and then post a link here.
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Here ya go:
https://imgur.com/a/FOOWPfu
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I tried loading that screenshot URL in two different browsers but it's not working.
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Sorry for the delay, but this link should work:
https://drive.google.com/file/d/1Ipy69jBOK1ZkFD_5njg2BZeQwXkmLzwQ/view?usp=sharing
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One thing I'd suggest is to update your PowerPress plugin. You're on PowerPress 6.2.2 and the latest version is 7.3.
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Updated to 7.3, deleted the Redirect, and then re-applied the redirect. Looks like it's working now.
Thanks!
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Glad to see that worked for you!
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