Blubrry Podcasting Community Forum

Hey Blubrry => Help Me Out => Topic started by: Simon Bown on June 05, 2018, 10:56:53 am

Title: Episode Stats On 0 & Player On Site Different To Other Episodes
Post by: Simon Bown on June 05, 2018, 10:56:53 am
When I look into podcast statistics I see my latest episode has zero downloads but in the range view there are downloads which indicate the new episode is in fact being downloaded.

Also on my site the player on that episode is the basic one but on all other episodes it is the Blubrry one.

I have checked the settings in Powerpress and all looks ok. I can verify the media.
Title: Re: Episode Stats On 0 & Player On Site Different To Other Episodes
Post by: Shawn Thorpe on June 06, 2018, 12:04:36 pm
Please go here:
https://www.blubrry.com/contact/
Click the Select link underneath All Other Inquiries and choose Technical Support. Fill out the form with your questions and someone will get back to you with assistance. We may need account information that wouldn't be good to post on a public forum.