Author Topic: Media Statistics Redirect URL 2: How does this work?  (Read 453 times)

Shane V

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Media Statistics Redirect URL 2: How does this work?
« on: July 26, 2018, 09:44:58 pm »
I'm trying to add Podtrac stats tracking in order to help audit our numbers. I've added the redirect URL into URL 2 (http://dts.podtrac.com/redirect.mp3/).

I've since published a new episode, and I don't see that redirect anywhere in the RSS <enclosure> tags, and Podtrac isn't gathering our stats. I feel like I must be missing a setting somewhere, or perhaps I don't understand the intended behavior, but I'm trying to follow Podtrac's instructions. Looks like I have PowerPress 6.2.2 and WordPress 4.9.7.

Would appreciate any help in troubleshooting this or explaining the expected behavior, because I'm stumped.

Shawn Thorpe

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Re: Media Statistics Redirect URL 2: How does this work?
« Reply #1 on: July 26, 2018, 09:53:17 pm »
Please post a link to the podcast feed you need help with so we can take a closer look at what's going on.

Shane V

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Shawn Thorpe

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Re: Media Statistics Redirect URL 2: How does this work?
« Reply #3 on: July 27, 2018, 10:17:09 am »
I looked at the feed and confirmed that the Podtrac stats redirect URL isn't there. If you're using any caching plugins/services, clear them, as they may be "holding on" to an older version of the feed.

Shane V

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Re: Media Statistics Redirect URL 2: How does this work?
« Reply #4 on: July 28, 2018, 10:00:21 am »
What’s an example of such a service?

As far as I know, the only things I have installed via WordPress are PowerPress and some visual tools (themes, sliders, etc) that don’t interact with RSS.

Shawn Thorpe

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Re: Media Statistics Redirect URL 2: How does this work?
« Reply #5 on: July 28, 2018, 12:47:08 pm »
Take a screenshot of the stats redirect settings in your Services & Stats tab so I can see what that looks like. This forum doesn't have image uploading capabilities so you'll need to put it on a file-sharing service like Dropbox, etc. and then post a link here.

Shane V

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Re: Media Statistics Redirect URL 2: How does this work?
« Reply #6 on: July 29, 2018, 09:02:15 pm »

Shawn Thorpe

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Re: Media Statistics Redirect URL 2: How does this work?
« Reply #7 on: July 30, 2018, 01:28:57 pm »
I tried loading that screenshot URL in two different browsers but it's not working.

Shane V

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Re: Media Statistics Redirect URL 2: How does this work?
« Reply #8 on: August 05, 2018, 08:17:14 pm »

Shawn Thorpe

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Re: Media Statistics Redirect URL 2: How does this work?
« Reply #9 on: August 06, 2018, 12:07:42 pm »
One thing I'd suggest is to update your PowerPress plugin. You're on PowerPress 6.2.2 and the latest version is 7.3.

Shane V

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Re: Media Statistics Redirect URL 2: How does this work?
« Reply #10 on: August 06, 2018, 06:47:51 pm »
Updated to 7.3, deleted the Redirect, and then re-applied the redirect. Looks like it's working now.

Thanks!

Shawn Thorpe

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Re: Media Statistics Redirect URL 2: How does this work?
« Reply #11 on: August 06, 2018, 10:36:31 pm »
Glad to see that worked for you!

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