Blubrry Podcasting Community Forum
The Blubrry forum has been archived.
If you are a user of one of Blubrry's services, you can submit a support ticket
here
.
If you are using the Blubrry PowerPress plugin with a self-hosted WordPress site or a wordpress.com site, please use the
PowerPress Plugin support forum.
Blubrry Podcasting Community Forum
»
Hey Blubrry
»
Blubrry PowerPress WordPress Plugin
»
Media Statistics Redirect URL 2: How does this work?
« previous
next »
Print
Pages: [
1
]
Author
Topic: Media Statistics Redirect URL 2: How does this work? (Read 455 times)
Shane V
Full Member
Posts: 6
Media Statistics Redirect URL 2: How does this work?
«
on:
July 26, 2018, 09:44:58 pm »
I'm trying to add Podtrac stats tracking in order to help audit our numbers. I've added the redirect URL into URL 2 (
http://dts.podtrac.com/redirect.mp3/
).
I've since published a new episode, and I don't see that redirect anywhere in the RSS <enclosure> tags, and Podtrac isn't gathering our stats. I feel like I must be missing a setting somewhere, or perhaps I don't understand the intended behavior, but I'm trying to follow Podtrac's instructions. Looks like I have PowerPress 6.2.2 and WordPress 4.9.7.
Would appreciate any help in troubleshooting this or explaining the expected behavior, because I'm stumped.
Logged
Shawn Thorpe
Administrator
Hero Member
Posts: 2060
Re: Media Statistics Redirect URL 2: How does this work?
«
Reply #1 on:
July 26, 2018, 09:53:17 pm »
Please post a link to the podcast feed you need help with so we can take a closer look at what's going on.
Logged
Shane V
Full Member
Posts: 6
Re: Media Statistics Redirect URL 2: How does this work?
«
Reply #2 on:
July 27, 2018, 08:11:13 am »
The RSS is:
http://www.totalpartythrillcast.com/feed/podcast/
Thanks!
Logged
Shawn Thorpe
Administrator
Hero Member
Posts: 2060
Re: Media Statistics Redirect URL 2: How does this work?
«
Reply #3 on:
July 27, 2018, 10:17:09 am »
I looked at the feed and confirmed that the Podtrac stats redirect URL isn't there. If you're using any caching plugins/services, clear them, as they may be "holding on" to an older version of the feed.
Logged
Shane V
Full Member
Posts: 6
Re: Media Statistics Redirect URL 2: How does this work?
«
Reply #4 on:
July 28, 2018, 10:00:21 am »
What’s an example of such a service?
As far as I know, the only things I have installed via WordPress are PowerPress and some visual tools (themes, sliders, etc) that don’t interact with RSS.
Logged
Shawn Thorpe
Administrator
Hero Member
Posts: 2060
Re: Media Statistics Redirect URL 2: How does this work?
«
Reply #5 on:
July 28, 2018, 12:47:08 pm »
Take a screenshot of the stats redirect settings in your Services & Stats tab so I can see what that looks like. This forum doesn't have image uploading capabilities so you'll need to put it on a file-sharing service like Dropbox, etc. and then post a link here.
Logged
Shane V
Full Member
Posts: 6
Re: Media Statistics Redirect URL 2: How does this work?
«
Reply #6 on:
July 29, 2018, 09:02:15 pm »
Here ya go:
https://imgur.com/a/FOOWPfu
Logged
Shawn Thorpe
Administrator
Hero Member
Posts: 2060
Re: Media Statistics Redirect URL 2: How does this work?
«
Reply #7 on:
July 30, 2018, 01:28:57 pm »
I tried loading that screenshot URL in two different browsers but it's not working.
Logged
Shane V
Full Member
Posts: 6
Re: Media Statistics Redirect URL 2: How does this work?
«
Reply #8 on:
August 05, 2018, 08:17:14 pm »
Sorry for the delay, but this link should work:
https://drive.google.com/file/d/1Ipy69jBOK1ZkFD_5njg2BZeQwXkmLzwQ/view?usp=sharing
Logged
Shawn Thorpe
Administrator
Hero Member
Posts: 2060
Re: Media Statistics Redirect URL 2: How does this work?
«
Reply #9 on:
August 06, 2018, 12:07:42 pm »
One thing I'd suggest is to update your PowerPress plugin. You're on PowerPress 6.2.2 and the latest version is 7.3.
Logged
Shane V
Full Member
Posts: 6
Re: Media Statistics Redirect URL 2: How does this work?
«
Reply #10 on:
August 06, 2018, 06:47:51 pm »
Updated to 7.3, deleted the Redirect, and then re-applied the redirect. Looks like it's working now.
Thanks!
Logged
Shawn Thorpe
Administrator
Hero Member
Posts: 2060
Re: Media Statistics Redirect URL 2: How does this work?
«
Reply #11 on:
August 06, 2018, 10:36:31 pm »
Glad to see that worked for you!
If you've found the support we've provided here to be of value, please consider leaving a review for PowerPress:
https://wordpress.org/support/plugin/powerpress/reviews/?rate=5#new-post
These reviews help us with future development of the plugin, and we'd really appreciate it!
Logged
Print
Pages: [
1
]
« previous
next »
Blubrry Podcasting Community Forum
»
Hey Blubrry
»
Blubrry PowerPress WordPress Plugin
»
Media Statistics Redirect URL 2: How does this work?