Author Topic: Operation Timeout error when verifying URL with libsyn  (Read 475 times)

Peter Kolat

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Operation Timeout error when verifying URL with libsyn
« on: August 11, 2017, 01:48:57 pm »
hey guys,

So, I'm about to go nuts here lol.

I have a wordpress based website that has a powerpress plugin for my podcasting.  I've been using it for almost a year without any issues.  In fact, it worked last week.

What I need fixed is when I try to post a new podcast episode and have to verify the libsyn URL, I get a "Operation TImeout" error.  It started happening on this new episode, it has never happened before. 

Here's what it looks like when I try to verify the url:

https://screencast.com/t/cJWmMJuiwAkE

here's what I have tried already:

- disabled plugins
- changed to basic theme
- increased memory size
- contacted libsyn and my hosting company (they ran tests for curl, tracert, looked at connections, firewall) and no luck
- tried verifying file hosted on bluberry AND IT WORKED!
- tried verifying another libsyn mp3 on ANOTHER LIBSYN ACCOUNT and it did not work.

So, I assume the connection to libsyn altogether is either blocked or lost. 

- I also tested my own libsyn links on another wifi (library) - did not work.
- Tested on my iphone 7 (on wifi) did not work
- tested on my iPhone 7 (LTE) did not work.

I spoke to my hosting and they said they did not find anything wrong, no connection issues or anything.

Anyone here has any idea?

Shawn Thorpe

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Re: Operation Timeout error when verifying URL with libsyn
« Reply #1 on: August 11, 2017, 01:58:16 pm »
Please post a link to the media file you're trying to verify so we can do some testing.