Author Topic: Upgrade from failed post  (Read 316 times)

Mr. Andrew Drapper

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Upgrade from failed post
« on: January 12, 2017, 03:34:05 pm »
Hi,

My second episode appears to have taken me over my monthly limit, though I did not realise this for some time... I thought it was just failing to upload.

Then after I noticed the error message at the top of the page "Blubrry Hosting Error (publish): You do not have enough space to publish this 75.8 MB media file. The file exceeds your 47.6 MB limit (22.6 MB available plus 25.0 MB no fault buffer)." It took me a long time to find where to pay for a larger upload amount. Could you not put a link in the error notice or have a place on the upload page that lets you pay, or find where to pay more easily.

Many thanks.

Andrew

Shawn Thorpe

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Re: Upgrade from failed post
« Reply #1 on: January 12, 2017, 07:55:24 pm »
If you ever run out of space on your monthly hosting account, please send an e-mail to support@blubrry.com In most cases, we can give you some extra storage space to get you thru the month.