Author Topic: Play button not responding on iPhone  (Read 1443 times)

Christian Ministries Church

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Play button not responding on iPhone
« on: June 14, 2016, 03:33:40 pm »
Is anyone having problems with the podcast play button not working when you are on an iphone? The player button works on a computer but when I touch the play button on my iPhone nothing happens. I am using the latest version of the plugin 7.01

mgdell

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Re: Play button not responding on iPhone
« Reply #1 on: June 14, 2016, 04:57:41 pm »
Can you give me a link to your website?  I can test it here.

Which player are you using?

-Mike

Christian Ministries Church

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Re: Play button not responding on iPhone
« Reply #2 on: June 14, 2016, 06:00:18 pm »
Our website is http://www.cmchurch.com/cmc-podcast/
you can click on any of the individual podcast to go to the link with the player. Like I said, no problems except with smartphones. You can pick the option under the player "Play in New Window" and it will open another page and that the player works on.

mgdell

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Re: Play button not responding on iPhone
« Reply #3 on: June 14, 2016, 06:08:14 pm »
That is strange. 

Can you change that player to the html5 player?  Just to see if that works. 

The player you are using is the stock WordPress player (selected in PowerPress) mediaelement.js

Let me know if that worked and let me test it as well.

Another thing you can try is use this shortcode in your post: [audio src="http://media.blubrry.com/cmchurch/p/www.cmchurch.com/cmchurch/wp-content/uploads/2016/06/6.12.2016DefeatingDefeatTB.mp3"]. It this works it will tell us there is something up with PowerPress. If it doesn't work, then it's something to do with your site.  maybe trouble with another plugin or your theme.

-Mike

Christian Ministries Church

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Re: Play button not responding on iPhone
« Reply #4 on: June 14, 2016, 06:18:11 pm »
ok, I changed the player to the html 5 player and I am still having the same problem. I have not added the url to my post yet because I wanted you to be able to test it first.
To clarify, you want me to add the url to the body of my post where I gave the description of the podcast? Or somewhere else?

mgdell

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Re: Play button not responding on iPhone
« Reply #5 on: June 14, 2016, 06:42:25 pm »
 Nope still doesn't work. Try pasting that code in the body of your post and let me know.

-Mike

Christian Ministries Church

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Re: Play button not responding on iPhone
« Reply #6 on: June 14, 2016, 06:47:13 pm »
I posted to the body on the first podcast called Defeating Defeat. I can't get it to play.

mgdell

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Re: Play button not responding on iPhone
« Reply #7 on: June 14, 2016, 06:50:09 pm »
I would say go on to troubleshooting plugins and theme.   

See: http://create.blubrry.com/resources/powerpress/using-powerpress/diagnosing-feed-andor-player-issues-with-powerpress/

Test between each time you disable a plugin. 

-Mike