Author Topic: Lost my download information  (Read 1316 times)

EsporteCast

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Lost my download information
« on: March 11, 2016, 11:29:44 am »
It probably happened somewhere between 03/10 and 03/11. I logged in to blubrry site and my podcast wasn`t listed as my podcast, I had to search for it and click in claim podcast. Then I noticed that all statistics were gone. It`s been a few weeks since I started the program so it`s just two episodes and about a month worth of stats.

There is any way to get them back? Some sort of backup or something? And why this happened?

Thanks!

Shawn Thorpe

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Re: Lost my download information
« Reply #1 on: March 11, 2016, 12:49:08 pm »
What is the name of the program you need help with?

EsporteCast

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Re: Lost my download information
« Reply #2 on: March 11, 2016, 01:01:03 pm »
EsporteCast

Shawn Thorpe

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Re: Lost my download information
« Reply #3 on: March 14, 2016, 07:11:48 pm »
Looks like we'd received a request towards the end of last month to delete your show from our directory. That's why you couldn't access it. It's been restored and you should be able to access everything now.

EsporteCast

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Re: Lost my download information
« Reply #4 on: March 14, 2016, 07:21:02 pm »
Yes, everything back to normal. Thank you for the help. Don`t recall making de request but i`m going to tell the other people on the team just in case. Thanks again!