Author Topic: Podtrac redirect?  (Read 1136 times)

MMHMM GIRL

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Podtrac redirect?
« on: November 08, 2015, 02:13:50 pm »
How can we format episodes to include our podtrac redirect ahead of the media file? We are not using PowerPress/Wordpress. We uploaded directly to Blubrry. We used to have a redirect on our Soundcloud but we can't figure out how to apply this within Blubrry.

Shawn Thorpe

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Re: Podtrac redirect?
« Reply #1 on: November 08, 2015, 02:21:02 pm »
Are you publishing your podcast RSS feed thru a Blubrry page or are you using some other method to create the feed?

MMHMM GIRL

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Re: Podtrac redirect?
« Reply #2 on: November 08, 2015, 02:25:27 pm »
Through Blubrry.

MMHMM GIRL

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Re: Podtrac redirect?
« Reply #3 on: November 08, 2015, 05:22:38 pm »
Shawn, if you're out there we could really use some help with this. We can go with either Podtrac or Blubrry but as of right now it seems that neither stats service is working for our feed. Meanwhile, on SoundCloud, (which is redirecting to Blubrry RSS feed) we are getting huge spikes in downloads and it seems like something is not right here.

Shawn Thorpe

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Re: Podtrac redirect?
« Reply #4 on: November 08, 2015, 07:36:25 pm »
We can add the Podtrac redirect to your account but it has to be done internally. Please provide a link to your show listing on Blubrry and we'll get started on t.

mgdell

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Re: Podtrac redirect?
« Reply #5 on: November 09, 2015, 11:38:24 am »
You can contact us using the contact form at blubrry.com/contact (login first)

Give us your podtrac redirect URL and we will get it installed.

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Mike
Lead Tech Support
Blubrry.com

MMHMM GIRL

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Re: Podtrac redirect?
« Reply #6 on: November 09, 2015, 11:49:21 am »
Thanks Mike! However, we were able to get things straightened out on the iTunes side (we're shocked too!). It took a week but it looks like they will make the change today.