Newest update caused my itunes podcast to stop working

[deephouselounge]

Hello all.

I just updated my wordpress plugin to the latest version this morning. After doing so I added a new podcast episode. Typically my new itunes podcast shows up in itunes within the hour after I post it. Sometimes it can take a 1-2 hours but I havent seen it do that in some time now. It has been 8 hours since I posted my new episode and its still not showing in my itunes podcast.

Any idea whats going on? The only thing I changed was the blubrry plugin update.

- Bryon.

[Todd]

Please provide the RSS feed to your site so we can take a look.. It is not unusual for iTunes to take as much as 24 hours to update sometime. Your subscribers are not affected as they are not reliant on iTunes updating to get your new show...

[rclaessen]

The same happened to me! Mailchimp and iTunes are messed up. Listeners complaining. How can I downgrade ASAP? It seems that Powerpress is now appending a second feed XML body at the end of the feed. It is no longer validating.

Here is my feed:

http://www.ipfridays.com/feed/podcast/

Rolf

[mgdell]

I've see apple take 24 or more hours to update the listing.

Your subscribers should be getting the new episode reguardless of if it's in your listing or not.  Double check that it's in the feed.  If it goes much longer than 24 hours, you can try contacting Apple at podcasts@apple.com

Michael Dell
Blubrry and RawVoice Support
p:1.877.729.8642

[rclaessen]

It is now 3 days and iTunes is not picking up the latest episode. The RSS file is malformed as you can easily see at the above mentioned address. It is not validating. Mailchimp is also not picking it up. I cannot send RSS campaigns on Mailchimp at the moment.

Please tell me how to downgrade as soon as you can!

Rolf

[mgdell]

Rolf,

Yes, there is something else modifying your RSS feed.  (Likely another plugin or it's a theme issue)

If you would to hire us to fix it for you, see: http://create.blubrry.com/support/podcast-consulting-services/ 

If we find it is a problem with powerpress, we will refund the consulting fee.

-Mike

[rclaessen]

The feed was broken, when I updated the Powerpress plugin.

Rolf

[angelo]

deephouselounge or rclaessen (I don't know who I'm talking to in this thread, sorry)

Whom ever had the problem with http://www.ipfridays.com/feed/podcast/ ...

The advice given to you was poor. First thing Todd or Mike should have told you is to use the following link to diagnose the problem: http://create.blubrry.com/resources/powerpress/using-powerpress/diagnosing-feed-andor-player-issues-with-powerpress/

Your feed is invalid. I looked at the feed (http://www.ipfridays.com/feed/podcast/), it's a garbled mess. That is why Todd came quickly to the conclusion that something else caused the issue. He should have provided the link in the last paragraph at that point but he didn't, I'll slap his wrist later.

I looked at the HTTP headers and I notice something, WP-Super-Cache. I will not spend an hour explaining my opinion of WP caching plugins. I'll let you slowly grow your own opinion of them. What I can tell you is that caching a PHP application at the PHP layer does not solve the problem. It is true though "if" it adds lines to your .htaccess file it can perform better than pure WordPress, but doing so has another cost, your hair coming out when you have a problem like this one. If you have control of your server, install varnish, or sign up for a service like CloudFlare.

So how does one confirm the problem is not with PowerPress? Here's my trick, which works for most services where caching is enabled: add a query string to the URL in question, it will create a unique URL that is not already cached.

Cached: http://www.ipfridays.com/feed/podcast/ (view the headers using plugin like HTTP Live headers in Firefox and see it is cached by WP-Super-Cache)
Not Cached: http://www.ipfridays.com/feed/podcast/?random=12443545

The not cached feed is valid and not messed up. This confirms PowerPress is creating the feed correctly.

My suggestion, either clear your WP super cache so it rebuilds, or stop using the WP caching plugin.

If you need us to fix this, we will gladly help; you via Gotomeeting during a consultation. Refer to Mike's previous reply on our consulting.

[rclaessen]

Angelo,

I am sooo happpyyy!!!!! It is working perfecty fine now! Thank you soooo much!!!

You are the inventor of erverything and I am grateful that you took the time to review this problem. If you have any problems with patents or trademarks, I will return the favor.

Thanks again!

Rolf