Author Topic: New podcast not showing up in iTunes but has been accepted and validates  (Read 1859 times)

pdeburger

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Hi there,

I have a new podcast that has been accepted by iTunes (I got the "Podcast Approved" notification e-mail) but it isn't showing up in the store. The message I get from them says "This product is not available in the Canadian store" when I try to find it.

The link they gave me for the podcast is: https://itunes.apple.com/ca/podcast/step-up!-with-paul-de-burger/id928899033

My feed info is: http://www.pauldeburgerpodcast.com/?feed=podcast

Apple support gave me a generic response when I asked them about it, saying to check it with with feedvalidator.org. When I go there it says my feed is valid.

So I am a bit confused. Anyone out there able to help with an idea or two? Thanks very much!
Cheers,
Paul


mgdell

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Re: New podcast not showing up in iTunes but has been accepted and validates
« Reply #1 on: October 17, 2014, 10:35:01 am »
Your feed validates just fine. 

If you just got the email from them saying it's been accepted, give them a few more days to get it listed. It can take a while.

If it's been longer than a week or so, I would reply to the support email.  The first response from them is always a canned answer. The second time a human will look into it.

-Mike

pdeburger

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Re: New podcast not showing up in iTunes but has been accepted and validates
« Reply #2 on: October 17, 2014, 11:41:31 am »
Fantastic - thanks, Mike. It's been about five days, so I will give it another few and then get in touch with them if doesn't show up in the store by then.

Thanks for your thoughts - much appreciated!

Cheers,
Paul