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New podcast not showing up in iTunes but has been accepted and validates
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Topic: New podcast not showing up in iTunes but has been accepted and validates (Read 1861 times)
pdeburger
Newbie
Posts: 2
New podcast not showing up in iTunes but has been accepted and validates
«
on:
October 16, 2014, 04:26:49 pm »
Hi there,
I have a new podcast that has been accepted by iTunes (I got the "Podcast Approved" notification e-mail) but it isn't showing up in the store. The message I get from them says "This product is not available in the Canadian store" when I try to find it.
The link they gave me for the podcast is:
https://itunes.apple.com/ca/podcast/step-up!-with-paul-de-burger/id928899033
My feed info is:
http://www.pauldeburgerpodcast.com/?feed=podcast
Apple support gave me a generic response when I asked them about it, saying to check it with with feedvalidator.org. When I go there it says my feed is valid.
So I am a bit confused. Anyone out there able to help with an idea or two? Thanks very much!
Cheers,
Paul
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mgdell
Blubrry Customer Support Coordinator
Administrator
Hero Member
Posts: 3318
Re: New podcast not showing up in iTunes but has been accepted and validates
«
Reply #1 on:
October 17, 2014, 10:35:01 am »
Your feed validates just fine.
If you just got the email from them saying it's been accepted, give them a few more days to get it listed. It can take a while.
If it's been longer than a week or so, I would reply to the support email. The first response from them is always a canned answer. The second time a human will look into it.
-Mike
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pdeburger
Newbie
Posts: 2
Re: New podcast not showing up in iTunes but has been accepted and validates
«
Reply #2 on:
October 17, 2014, 11:41:31 am »
Fantastic - thanks, Mike. It's been about five days, so I will give it another few and then get in touch with them if doesn't show up in the store by then.
Thanks for your thoughts - much appreciated!
Cheers,
Paul
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New podcast not showing up in iTunes but has been accepted and validates