Author Topic: Over limit for storage, seven days in...  (Read 263 times)

JasonBryant

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Over limit for storage, seven days in...
« on: August 07, 2014, 09:27:24 pm »
Publish space available: 0 Bytes (0%) of 250 MB/month quota
No-Fault Hosting: Your no-fault hosting option has been used for this storage cycle.

Here's a screen shot
http://www.mattalkonline.com/testimages/blubrry_screen.png

Todd

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Re: Over limit for storage, seven days in...
« Reply #1 on: August 10, 2014, 01:24:15 pm »
Jason

I think Angelo fixed a logic bug a couple of days ago.. If you look in your account now its corrected you have 187mb left this month. As a reminder we reset all storage now on the 1st of the month versus your service start date.. So you have the full 250 starting on the 1st.. Sorry for the long time on response most of the team has been out this weekend.

Todd..

JasonBryant

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Re: Over limit for storage, seven days in...
« Reply #2 on: August 11, 2014, 11:42:56 pm »
Angelo got back to me. Appreciate the quick turn around.

DAMjim

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Re: Over limit for storage, seven days in...
« Reply #3 on: August 23, 2014, 10:06:52 pm »
According to my media files page "No-Fault Hosting: You may upload a media file up to 135.7 MB in size and be within the No-Fault maximum (25% more than your 250 MB quota).". I uploaded a file that was 81.7 MB. I had 73.2 MB available putting me over by 8.5 MB. I tried to publish the show and got "You have 73.2 MB available.
Consider upgrading your hosting plan or wait until more space is available in the 30 day 250 MB window.". Maybe I am not getting how the 25% thing works.

Todd

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Re: Over limit for storage, seven days in...
« Reply #4 on: August 24, 2014, 12:09:55 am »
You should have been able to publish the episode..  Whats the show name and I can take a look.

Todd

DAMjim

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Re: Over limit for storage, seven days in...
« Reply #5 on: August 24, 2014, 09:34:31 am »
the show is Destroy All Movies.

Todd

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Re: Over limit for storage, seven days in...
« Reply #6 on: August 24, 2014, 12:58:54 pm »
Where you trying to publish on Blubrry.com or from your own website with powerpress?

If you can send me a screen shot when you get the error that would be great, because you still have regular storage left aka you have not invoked the no fault even. so nothing should be preventing your from publishing.

DAMjim

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Re: Over limit for storage, seven days in...
« Reply #7 on: August 24, 2014, 01:42:21 pm »
Publishing using blubrry.com
her is a link to the screenshot.  http://www.destroyallmovies.net/Destroy_All_Movies/Blank_files/Untitled.jpg

Todd

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Re: Over limit for storage, seven days in...
« Reply #8 on: August 24, 2014, 02:02:11 pm »
Yepp you found a bug, I have increased your storage so you can publish.. Thanks for being patient.  In the future as a paid customer please feel free to us the contact page on Blubrry.com we give priority to those tickets..

Todd

DAMjim

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Re: Over limit for storage, seven days in...
« Reply #9 on: August 24, 2014, 03:04:13 pm »
Thanks I appreciate the help.