When asking for help here in the forums for unpaid customer, or via the contact page for paid customers, please include the following:
URL to your podcast feed (e.g.
http://example.com/feed/podcast/)
URL to website or specific page (e.g.
http://example.com/)
URL to media file if applicable (e.g.
http://example.com/path/to/media.mp3)
Provide specific, accurate details and URLs
Include as much detail as possible to best explain your needs
These steps make all the difference when investigating your question or problem.