Author Topic: Help! Problem connecting with host.  (Read 812 times)

adamhann

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Help! Problem connecting with host.
« on: February 25, 2014, 10:53:55 am »
Hi,

I'm working on trying to connect my power press plugin with my blubrry account. When I enter my login info in the settings of the plugin I get a "couldn't connect to host" error. Any thoughts?


angelo

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Re: Help! Problem connecting with host.
« Reply #1 on: February 25, 2014, 02:06:40 pm »
Yes, were you previously not having issues in the past or is this the first time you've set up your account?

adamhann

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Re: Help! Problem connecting with host.
« Reply #2 on: February 25, 2014, 02:20:40 pm »
In this past it was somehow tied to a different account. I work at an organization that was hosting multiple podcasts under different accounts. One of the accounts was just cancelled and that seemed to mess it all up. The login I'm using is with the current plan that we are paying for. I just reset our power press plugin and I'm now having problems with the login.

angelo

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Re: Help! Problem connecting with host.
« Reply #3 on: February 25, 2014, 03:41:49 pm »
Please submit a contact us support ticket, explain you have a hosting account and what the account (program) is in your ticket. http://www.blubrry.com/contact.php

adamhann

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Re: Help! Problem connecting with host.
« Reply #4 on: February 25, 2014, 10:42:55 pm »
Just sent. Thanks.