Author Topic: "My Podcasts" iTunes Artwork  (Read 789 times)

rwakie

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"My Podcasts" iTunes Artwork
« on: October 21, 2013, 11:03:11 pm »
I am having trouble with my artwork not showing up in two places inside iTunes. It shows up fine in the rss feed:

http://www.summitparkchurch.com/podcast/

Shows up fine in the iTunes store:

https://itunes.apple.com/us/podcast/summit-park-church/id724915207

Shows up in the top part of iTunes when playing an episode and in the artwork section under "get info" (See screen shot)



But the artwork does not show up on the list of podcasts that I have subscribed to inside iTunes. Or on the top left when I click on my podcast inside iTunes. See picture:

http://i903.photobucket.com/albums/ac234/rwakie/ScreenShot2013-10-21at94910PM.png

I am using WordPress to host the mp3 files and the artwork. Using PodPress Plugin. Using iTunes to embed the artwork and edit ID3 tags. I am using a 1400 by 1400 RGB compressed image across the board for all my artwork. Need help please!

mgdell

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Re: "My Podcasts" iTunes Artwork
« Reply #1 on: October 22, 2013, 09:51:22 am »
If your image is indeed in the feed, in the itunes artwork tag and embedded in the mp3 file, you will have to contact Apple and ask them what the issue is. 

They have been really good at answering questions about iTunes listings.  Just make sure you double check that the image is in all 3 places.  (RSS image, iTunes image and in your iD3 tags) .   iTunes podcasting support is podcasts@apple.com

-Mike

angelo

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Re: "My Podcasts" iTunes Artwork
« Reply #2 on: October 26, 2013, 03:09:43 pm »
I see the artwork. Perhaps you uploaded a change after your copy of iTunes downloaded the version without the artwork embedded into the mp3?