Author Topic: Error message while trying to upload the podcast image  (Read 324 times)

maureenrank

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Error message while trying to upload the podcast image
« on: December 02, 2012, 04:38:17 pm »
Currently on iTunes my podcast has the powerpress image.  I want to change this.
I'm using a 1400x1400 pixel image - it's a jpeg. 
When I try to upload I get this:  Image must be in RGB color space (CMYK is not supported).   What does this mean? How do I correct?

angelo

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Re: Error message while trying to upload the podcast image
« Reply #1 on: December 03, 2012, 12:34:40 pm »
It means your jpg is not an RGB image, which is really weird, all jpegs are RGB. Question I have is how did you convert your image to a jpeg? I have a feeling that the application did not actually convert the image it just changed the file extension.

RGB = image viewable on a computer
CMYK - printable image

maureenrank

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Re: Error message while trying to upload the podcast image
« Reply #2 on: December 03, 2012, 06:11:32 pm »
The image was changed to the 1400x1400 pixel format on photoshop by an experienced graphic designer.  We then tried a new image in black and white (in case color was the issue) - again created in photoshop, but still won't upload - get the "needs to be 1400x1400 pixels" - and I'm sure both images meet this spec. I'm absolutely stopped!

angelo

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Re: Error message while trying to upload the podcast image
« Reply #3 on: December 04, 2012, 10:22:37 am »
Please email the image to cio [at] rawvoice dot com and I'll test with it to see what is wrong.

angelo

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Re: Error message while trying to upload the podcast image
« Reply #4 on: December 04, 2012, 04:43:34 pm »
The image you sent me is 300 x 300. I am using IrfanView to view images. I also drag-dropped the image into a browser window tab to confirm that I wasn't just seeing things.

mgdell

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Re: Error message while trying to upload the podcast image
« Reply #5 on: December 06, 2012, 07:34:01 pm »
To change an image from CMYK to RGB, in photoshop, go to image > format and change it there.  Black and whilte (Or grayscale) will not work either.  Must be RGB.

Send me the image and I can convert it for you.  mike@rawvoice.com

-Mike