Thank you both Angelo & Todd
The original videos were recorded on Ustream, and I converted the flv/f4v files to mp4....it might actually be the format that it was converted in.
In either case I'm going to try to convert the files with the ones mentioned in the link that Todd provided and test it out....
I'll try those methods, see what happens and I will post it on here, hopefully I'll get positive results and it assists anyone else experiencing something similar.
My appreciation for the response.....
Positive energies,
Aline