Author Topic: mp4 video takes ages to load then plays audio only  (Read 1154 times)

sue

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mp4 video takes ages to load then plays audio only
« on: May 04, 2011, 06:25:03 pm »
I have no problem with m4v videos, but for some reason when I try to use mp4 format instead, I run into problems.
When you click the arrow button to start the player, it takes ages for the video to load, and when it eventually starts, it is audio only without the video.
Any suggestions?
Thanks so much,
Sue

mgdell

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Re: mp4 video takes ages to load then plays audio only
« Reply #1 on: May 09, 2011, 08:33:00 am »
Sue,

MP4 videos require (in most browsers / players) that the file downloads completely before it will play. Sometimes, it will get corrupted while downloading or  there is some other hickup in the particular player or browser that will cause the no video. I have found that if you hit it a second time it will play after the download.  M4V's will start playing as soon as enough of the files are downloaded for the player to start without stopping.  the faster the connection to the server or the faster the server is, the better it will be.

-Mike