Author Topic: "Error occurred obtaining media information"  (Read 1553 times)

rickbutterfield

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"Error occurred obtaining media information"
« on: October 16, 2010, 01:44:58 pm »
Hey there, I've just started using this plugin after seeing it used on other sites

In my post, I'm trying to add this url (http://ribblevalleychurch.net/messages1/wp-content/uploads/2010/10/10-10-10-AM2.mp3) to the Media URL box. I add it and click verify and all I get is "Error occurred obtaining media information."

I've tried a different URL from another topic I found on here (as a test) and that works fine

rickbutterfield

  • Newbie
  • Posts: 2
Re: "Error occurred obtaining media information"
« Reply #1 on: October 16, 2010, 02:18:53 pm »
Okay, I uploaded the same file to a different server and it works fine. What server restrictions could be causing this to happen?

mgdell

  • Blubrry Customer Support Coordinator
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Re: "Error occurred obtaining media information"
« Reply #2 on: October 17, 2010, 11:37:11 am »
It was likely some sort of FTP error or just a corrupted file on the server.  Glad it's working now.

-Mike