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"Error occurred obtaining media information"
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Topic: "Error occurred obtaining media information" (Read 1553 times)
rickbutterfield
Newbie
Posts: 2
"Error occurred obtaining media information"
«
on:
October 16, 2010, 01:44:58 pm »
Hey there, I've just started using this plugin after seeing it used on other sites
In my post, I'm trying to add this url (
http://ribblevalleychurch.net/messages1/wp-content/uploads/2010/10/10-10-10-AM2.mp3
) to the Media URL box. I add it and click verify and all I get is "
Error occurred obtaining media information.
"
I've tried a different URL from another topic I found on here (as a test) and that works fine
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rickbutterfield
Newbie
Posts: 2
Re: "Error occurred obtaining media information"
«
Reply #1 on:
October 16, 2010, 02:18:53 pm »
Okay, I uploaded the same file to a different server and it works fine. What server restrictions could be causing this to happen?
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mgdell
Blubrry Customer Support Coordinator
Administrator
Hero Member
Posts: 3318
Re: "Error occurred obtaining media information"
«
Reply #2 on:
October 17, 2010, 11:37:11 am »
It was likely some sort of FTP error or just a corrupted file on the server. Glad it's working now.
-Mike
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"Error occurred obtaining media information"